The cable connecting the broadband home router to the fios optical network terminal ont is connected securely.
Fios internet not working red light.
Unplug the power cord to your router for 15 seconds and then plug it back into the electrical outlet.
Attempt to connect to the internet if rebooting your router didn t solve the issue check your dsl hardware to determine if your router is connected to the internet.
Your ont may be mounted on a wall in your garage a closet or outside.
I or the fios quantum gateway gs1100 shown left you can improve wi fi coverage by purchasing a fios network extender from the fios equipment and accessories store the fios network extender is a wireless network adapter that extends the reach and.
The broadband home router is plugged directly into a working electrical wall outlet not a power strip and the power cord is connected securely on both ends.
To manually reset your router.
Using the my fios app select.
The best way to troubleshoot internet or tv problems is a reboot.
Pressing and holding the red reset button located on the back of the fios router will restore the router to the factory default settings shown on the label located on the side of your router.
Give the router some time to connect to the internet and wait until the internet light becomes steady white.
Restarting rebooting your router or set top box resets your device and often fixes the problem.
If you have verizon hsi service check to make sure you installed filters on all phone devices including fax machines and answering machines and make sure you do not have a.